This Privacy Policy explains how Toaca Studios (“we”, “us”, or “our”) collects, uses, and protects your information when you use the MeetScribe mobile application (“MeetScribe” or the “App”).
1. Information We Collect
Depending on how you use MeetScribe, we may collect:
- Audio Recordings. When you start a recording in the App, audio from your device microphone is captured so that we can create transcripts and meeting notes.
- Transcripts, Notes & Meeting Metadata. We may process text generated from your recordings, summaries, titles, timestamps, and other meeting details you enter (such as meeting names or tags).
- Contact & Account Information. If you contact us or create an account (if available), we may collect your name, email address, and any other details you choose to provide.
- Usage Data. We may collect basic usage information such as app interactions, screens viewed, device type, operating system version, and general diagnostics to help improve performance and fix crashes.
2. How We Use Your Information
We use the information described above to:
- Record meetings and generate transcripts, summaries, and action items.
- Display and manage your meeting history within the App.
- Allow you to share notes and transcripts via email, text, or other apps at your request.
- Operate, maintain, and improve the App and our services.
- Respond to your questions, feedback, or support requests.
- Detect, prevent, and address technical issues or potential misuse.
3. Device Permissions
MeetScribe may request access to the following device features:
- Microphone: Required to capture audio for recording and transcription.
- Notifications (optional): Used to send reminders and updates related to your meetings.
You can change these permissions at any time in your device settings, but some features of the App may not function without them.
4. Legal Basis for Processing (EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, we process your personal information where:
- Processing is necessary to provide the App and services you request.
- Processing is in our legitimate interests (for example, improving the App and preventing misuse).
- You have given consent, such as when you allow microphone access or opt in to communications.
5. Sharing of Information
We do not sell your personal information.
We may share information:
- Service Providers. With trusted third-party vendors that process data on our behalf (for example, cloud hosting, transcription or AI processing, analytics, and crash reporting). These providers are only permitted to use your information as needed to provide services to us.
- Legal & Safety. When required by law, legal process, or to respond to lawful requests, or to protect the rights, property, or safety of us, our users, or others.
- Business Transfers. In connection with a merger, acquisition, or sale of all or a portion of our assets, subject to appropriate confidentiality protections.
6. Data Retention
We retain audio recordings, transcripts, and meeting notes for as long as they are needed to provide the App and features you use, or as required by law. You may delete individual meetings and recordings from within the App, and we will remove or anonymize them within a reasonable period of time.
7. Data Security
We use reasonable technical and organizational safeguards designed to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing or requesting a copy of the information we hold about you.
- Requesting correction or deletion of your information.
- Objecting to or restricting certain processing.
- Withdrawing consent where processing is based on your consent.
To exercise these rights, please contact us at meetscribe@toacastudios.com. We may need to verify your identity before responding to certain requests.
9. Children’s Privacy
MeetScribe is not directed to children under 13 (or the equivalent age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
10. Third-Party Links & Services
The App may contain links to third-party websites or allow you to share content through third-party services (such as email or messaging apps). Your use of those services is governed by their own privacy policies, not this one. We encourage you to review the privacy policies of any third-party services you use.
11. International Transfers
Your information may be processed and stored in countries outside of your own, where data protection laws may differ. We take steps to ensure that appropriate safeguards are in place when we transfer personal information internationally.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. We encourage you to review this page periodically for updates. Your continued use of the App after any changes means you accept the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: meetscribe@toacastudios.com
- Website: https://toacastudios.com
- Address (optional): Toaca Studios